At Nicole Victor, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, nicolevictor.com, and purchase our products. By using our Site, you agree to the terms of this Privacy Policy. If you have any questions or concerns, please contact us at helpline@nicolevictor.com.

1. Information We Collect

1.1 Personal Information: We collect personal information that you voluntarily provide to us when you make a purchase, create an account, or contact us for support. This information may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (e.g., credit card details)

1.2 Non-Personal Information: We also collect non-personal information about your interactions with our Site. This information does not directly identify you and may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Referring website
  • Pages visited and time spent on the Site

2. How We Use Your Information

2.1 Processing Orders: We use your personal information to process and fulfill your orders, including payment processing, shipping, and delivery.

2.2 Customer Support: We use your information to respond to your inquiries, provide customer support, and address any issues you may have with our products or services.

2.3 Marketing Communications: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services. You can opt-out of these communications at any time by following the unsubscribe link in the emails.

2.4 Improving Our Services: We use non-personal information to analyze how our Site is used, identify trends, and improve our website, products, and services.

2.5 Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

3.1 Third-Party Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing. These service providers are required to protect your information and use it only for the purposes for which it was disclosed.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company.

3.3 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

4.1 Security Measures: We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls.

4.2 No Absolute Security: While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your data.

5. Your Rights

5.1 Access and Update: You have the right to access and update your personal information. You can do this by logging into your account on our Site or by contacting us at helpline@nicolevictor.com.

5.2 Deletion: You have the right to request the deletion of your personal information. To request deletion, please contact us at helpline@nicolevictor.com. We will comply with your request, subject to any legal obligations to retain certain information.

5.3 Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us at helpline@nicolevictor.com.

6. Cookies and Tracking Technologies

6.1 Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files that are stored on your device when you visit our Site.

6.2 Types of Cookies: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted) to improve your experience on our Site.

6.3 Managing Cookies: You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality and performance of our Site.

7. Third-Party Links

7.1 External Sites: Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

8.1 Age Restriction: Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

9.1 Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our Site and indicate the date of the latest revision. Your continued use of the Site after the posting of changes constitutes your acceptance of such changes.

10. Contact Us

10.1 Customer Support: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at helpline@nicolevictor.com. We are here to help and address any issues you may have.

Thank you for choosing Nicole Victor. We appreciate your trust and are committed to protecting your privacy.